HELP SECTION
Create a profile
In order to be able to buy from crittersandcomics.co.za individuals have to create a profile. To order an item make your selection from the drop-down menu at the top of the screen. Find the specific comic or item you wish to purchase, and place the quantity you wish to order in the box next to the comic. Push the “add to Shopping Cart” button and continue shopping. When you have finished shopping, hit the “Check out” button. You will then be asked for you Shipping and Billing information. There will be a final, order confirmation screen, and shazam you’re done!
All items shown online as IN STOCK should be available for purchase. If a product is, for some reason, not available, you will be given the option to either order something else, to request a refund or to be credited. If an item shows as 0 available or OUT OF STOCK we will be able to order it for you upon request, unless the product is no longer being produced. You will be notified by e-mail once an out of stock item you have ordered becomes available.
My Shopping Cart
Your shopping cart contains all the products you selected to buy. Here you will have the option to edit the products in your shopping cart, or change the quantities of the products you’d like to buy.
Editing the contents of your basket:
If you choose to edit the contents of your shopping cart, you can click on the link provided. You will then be taken to another page where you will be able to remove products. When you finish, you can click on the proceed button to go back to your checkout page.
Changing the quantities:
If you choose to change the quantities of the products in your shopping cart, simply change the quantity in the quantity box provided and click on the UPDATE button.
Placing call orders for comics
By placing a Call Order for any comic title, you are guaranteed a copy of every issue of that title from the date you placed your Call Order. You will receive an invoice with the title(s) received and the amount to be paid, upon which your Call Order will be couriered to you
Placing Pre-Orders
You can Pre-Order other items by clicking on the coming soon icon. Upon receipt of the Pre-Order item(s) you will be sent an invoice with the amount to be paid, after which it will be couriered to you.
My delivery
Your delivery block contains all your shipping information.
Shipping costs
All South Africa-based orders are sent using The Courier Guy (TCG) with a standard courier cost of R55 for all purchases below R600. All purchases above R600 are sent free of charge. International orders will be sent using the South African post office airmail service and could take 4 to 6 weeks to arrive. International orders have a R350 postage starting fee and are subject to change depending on the order size.